As I explained, we instantly send you a "biography" page of a few shredding providers in our network that service your particular zip code. I sincerely apologize that the way our service works was not properly communicated to you when you called. Sincerely, Erik Larsen Shred Nations Customer Care 80 x214ĭear Miriam - Thank you for taking my call today. Please let me know if there is anything else I can do for you. Keep in mind that you can alter your star review based on this new information. Thank you for your valuable feedback as it gives us an opportunity to help coach our newer employees. Of course it is your right to understand when pricing changes, and we will strive to do better at explaining these variances in the future. Our intent is to always provide the safest and most secure shredding service at the best possible pricing. Additionally, many different scenarios can arise when quoting shredding prices solely based on estimated volume. We have spoken with the rep and the local shredding provider about this problem, and expect more professional interactions in the future. We apologize that you had a less than optimal experience with Shred Nations. New reps are coached to inform customers of that fact and then get assistance from a seasoned rep to explain details of our service. It is never our intention to mislead customers looking for document destruction. As I explained, our representative you spoke with is new (it's her fourth day). If you’re ready to get started, you can get free quotes on document destruction services in, British Columbia today.Dear Lynette, Thank you for taking my call today. You simply determine how often you need service, place several secure shred bins throughout your office for document collection, and on the predetermined date a shredder stops by to safely and quickly destroy your documents. Pre-scheduling your shredding services makes the process extra convenient. You can use a shredding event as a fundraiser or community event. Shred events are a great way to serve the community in and helps to promote document security. Our residential shredding rates are some of the best in the industry. Residential shredding comes directly to your house with either a mobile shredding truck or a transport truck and shred your documents offsite. Shredding your hard drives ensure they are thoroughly destroyed and your information is unrecoverable. The only way to ensure private information on a hard drive is completely gone is to physically destroy it. A truck drives to your location to pick up the documents and takes the documents to a secure facility where they are shredded. Offsite paper shredding services are great for larger shredding jobs. When you witness documents being shredded yourself, it ensures a secure chain of custody for sensitive information. A mobile shredding truck allows you to witness your documents being shred curbside. If security is the number one concern, mobile document shredding services are best for your shredding needs. Here are just a few of the services offered throughout British Columbia: No matter what sized project you have, Shred Nations can help! From one-time purges to recurring shredding services, our local providers offer customized paper shredding quotes for your needs.
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